Field service software vs Alastor Global.
Jobber, Housecall Pro and ServiceTitan are office software. They schedule the job, send the invoice, take the payment, and Jobber and Housecall Pro now sell add-ons that answer calls, book visits and follow up on quotes. You set those up and run them yourself. We set up and run the part before the job for you: the call you missed, the form nobody answered, the quote that went quiet. Most businesses need both. They are not the same purchase.
If your trucks are busy and the office is a mess, buy the software. If the phone rings and nobody catches it, or people ask for a quote and disappear, the software has tools for that too, but someone has to set them up and keep them running. That is the part we take on, in front of whatever software you have.
Here is the test. Open your phone. Count the calls last week that rang out while you were working. Count the quotes you sent that never got an answer. Jobber and Housecall Pro both have tools for this now, and they work when someone sets them up and watches them. That is the part we do. We catch the lead before it becomes a job: a text back within a minute of a missed call during the hours you set, a text to every form within a minute, a quote that gets chased on a schedule until the customer answers. The booking then lands in your software like any other. Two truck or twenty, the front door comes first.
Side by side.
What each one costs, who does the work, and what you have on day one.
| Field service software | Alastor Global | |
|---|---|---|
| What it costs | Monthly plans by plan and team size. See getjobber.com/pricing and housecallpro.com/pricing. ServiceTitan does not publish prices. | A number after a ten-minute call. |
| What it does | Scheduling, dispatch, quotes, invoices, payments, QuickBooks sync, online booking, texting, and call-answering add-ons. | Lead follow-up by text within a minute, missed-call text back, after-hours answering, quote chasing, review requests, and the website that feeds it. |
| Where it starts | Mostly once the request or job exists. Their answering add-ons reach earlier. | When the phone rings or the form is sent. |
| Missed calls | Jobber Receptionist and Housecall Pro CSR AI answer calls and book jobs, sold as add-ons or on higher plans. | Covered. A text back within a minute, during the hours you set. |
| Quote follow-up | Automatic quote follow-ups by text or email, configured by you. | Automatic chase on a schedule that stops the moment they reply. |
| Website | Online booking widget you embed. | Built from the business, booking and form included, tracked. |
| Who runs it | You and your office. | We do, under your name. |
| Works together | Yes. We connect to Jobber, Housecall Pro and ServiceTitan. | Yes. Keep the software you have. |
Features from getjobber.com and housecallpro.com, checked 2026-10-16. They can change.
When the software is the right buy
Three or more trucks, a dispatcher, invoices going out every day. You need the schedule board and the payments. Buy it. Jobber and Housecall Pro are both fine, and the first tier is enough for most shops.
When it is not the answer
One or two trucks, the owner answers the phone, and the complaint is "not enough calls" or "they ask for a quote and vanish." Software can answer that phone if someone sets it up and keeps it tuned. That is the part we take on. Fix the front door first and buy the bigger software plan when the volume needs it.
How they fit together
We sit in front of your software. The lead gets caught, texted and booked, and the booking lands in Jobber or Housecall Pro. The quote chasing runs on QuoteBump, our own product: it follows up on every estimate by text and email, on a schedule, and stops the moment the customer answers.
Questions about this.
Do you replace Jobber or Housecall Pro?
No. We connect to them. Our system handles the lead before it becomes a job. The software handles the job.
Can you help me pick one?
Yes, and the answer is usually the cheaper one that your office will actually use. Most shops under three trucks do fine on the first tier.
What if I already pay for ServiceTitan and still miss calls?
That is the most common call we get. The software is doing its job. The front door was never built. That is the part we build.
Start with a ten-minute call.
917-414-4476Call or text. Tell us what you pay for now and what it is not doing.